Frequently Asked Questions (FAQs)
What is Goldtek? +
Goldtek is a compliance management platform that helps contractors, developers, real estate owners and managers vet, approve, and track subcontractor and vendor insurance, hold harmless agreements, and risk-transfer requirements—all in one place.
Who uses Goldtek? +
General contractors, developers, real estate owners, property managers, subcontractors, and insurance brokers. Each role has a tailored view: GCs and managers see dashboards, subcontractors upload insurance, brokers submit policies, and admins review, approve, or waive requirements.
Why do I need a compliance system? +
Without one, you risk uninsured claims, project delays, and premium increases. Goldtek ensures every subcontractor and vendor is properly insured and documented before they step on site or provide services.
How does it work? +
- Subcontractors and brokers upload insurance policies, certificates, and agreements.
- Goldtek reviews for required policies and endorsements (Additional Insured, Waiver of Subrogation, Per-Project Aggregate, etc.).
- You get real-time dashboards and alerts for expiring or non-compliant items.
- Waivers, exceptions, and approvals are tracked with full audit trails.
Does Goldtek replace my broker? +
No. We don’t sell insurance or replace your broker. We work alongside brokers to collect the right documents and ensure they meet your insurance requirements, protecting your interests.
How quickly can subcontractors get approved?+
Usually the same day, once the broker provides the requested documents.
What happens if a subcontractor doesn’t meet requirements?+
We don’t just flag problems—we actively guide subcontractors, vendors, and their brokers on exactly what needs to be corrected. Whether it’s an endorsement fix, a limited waiver, or a conditional approval, we walk them through the process and route everything through your approval chain. This way, projects stay on schedule while your risk transfer standards are never compromised.
Can I see project compliance at a glance?+
Yes. Dashboards show each project’s compliance status, subcontractor/vendor approvals, and pending items—accessible from desktop or mobile.
Do you verify policies? +
Yes. We verify Workers’ Compensation directly with the state database and check liability/umbrella endorsements against the policy—not just the certificate.
What reports can I generate?+
Compliance dashboards, expiring insurance alerts, waiver logs, project-by-project summaries, historical comparisons, and non-compliance duration reports.
Do you handle claims or audits? +
We don’t adjust claims or perform audits ourselves. What we do is even more valuable: we make sure you’re ready for both. Every COI, endorsement, and hold harmless agreement is collected, verified, and organized so that when an audit happens—or a claim is filed—you have a complete, defensible compliance record at your fingertips.
Can you work with our GC’s existing platform?+
Absolutely. Goldtek doesn’t disrupt your systems—we integrate with them. Our team works hand-in-hand with your IT staff to ensure smooth data flow, whether by CSV, email, or direct portal uploads. The result: Goldtek plugs seamlessly into your existing workflow, instead of forcing you to change the way you work.
Do you re-check compliance at renewal?+
Yes. At every renewal we re-verify not just expiration dates, but the critical endorsements (AI Ongoing/Completed Ops, Waiver of Subrogation, Per-Project Aggregate, etc.).
How fast can you clear a subcontractor?+
Often the same day, once the broker responds. We provide brokers with exact request language (forms/wording) to eliminate back-and-forth and speed approval.
Are you handling vendor or subcontractor indemnification agreements?+
Goldtek reviews the indemnity language and provides you with a simple, digital process to get your agreements executed. We integrate with trusted digital signature providers so subcontractors and vendors can sign electronically in minutes. All signed agreements are automatically stored, tracked, and linked to the compliance profile— so you never have to chase paper or wonder if a document is missing.
What visibility do I have into subcontractor status?+
All subcontractor profiles, documents, approvals, waivers, and compliance history are centralized in the Goldtek platform. Project managers can check approval in seconds—even from the job site.
How are waivers handled? +
Waiver requests flow through the system with role-based permissions. Field teams can request; management must approve. Each waiver is logged with requestor, approver, and timestamp for a complete audit trail.